1. Introduction
Welcome to Hire Thy Neighbor (the “Website”), owned and operated by HBWM.com Inc. (“we,” “our,” or “us”). By accessing or using the Website, you agree to be bound by these Terms & Conditions (the “Terms”). If you do not agree to these Terms, you may not use the Website.
Hire Thy Neighbor is a platform designed to help individuals connect with nearby service providers for personal care, household tasks, and other related services.
2. Eligibility
To use the Website, you must be at least 18 years old or the age of majority in your jurisdiction and agree to comply with these Terms.
3. Code of Conduct
To ensure a positive and respectful community, all users must adhere to the following Code of Conduct:
3.1 Respectful Communication
- Treat others with kindness and respect. Harassment, hate speech, or abusive behavior of any kind will not be tolerated.
- Avoid making inflammatory or defamatory statements in listings, reviews, or messages.
3.2 Honesty and Integrity
- Provide accurate and truthful information when creating listings, reviews, or communicating with others.
- Do not impersonate another person, business, or entity.
3.3 Compliance with Laws and Policies
- Adhere to all applicable local, state, and federal laws when using the Website.
- Respect the rights of others, including intellectual property and privacy rights.
3.4 Prohibited Activities
- Do not post or promote illegal, fraudulent, or unethical services.
- Refrain from sharing inappropriate, explicit, or harmful content.
- Do not attempt to exploit the platform for spam, phishing, or other malicious activities.
3.5 Professional Conduct
- Service providers must deliver services as agreed upon with customers.
- Customers are expected to pay for services rendered and provide constructive, honest feedback when leaving reviews.
3.6 Reporting Violations
- If you observe behavior that violates these rules, report it to us through our Contact Us form.
Failure to comply with this Code of Conduct may result in the removal of your account, listing, or review at our discretion.
4. Scope of Services
The Website acts as a directory and review platform to connect users seeking services with businesses or individuals offering them. We do not directly provide any services listed on the Website and are not responsible for the quality, safety, legality, or timeliness of the services provided by third parties.
5. Account Registration
5.1 Creating an Account
Users may browse the Website without registering, but certain features, such as adding a business listing or leaving reviews, may require account creation. You agree to provide accurate, current, and complete information during registration and update your information as needed.
5.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately if you suspect unauthorized use of your account.
6. Listings and Paid Services
6.1 Free Accounts for Consumers
Consumers can create free accounts to search for services, save favorite businesses, and leave reviews. Creating an account is optional for browsing but may be required to access certain features, such as posting reviews or contacting service providers through the platform.
6.2 Free Listings for Businesses
Businesses can add a free listing that includes basic information such as name, location, and services offered.
6.3 Enhanced Listings for Businesses
Paid enhanced listings provide additional features such as priority placement, extended descriptions, images, and promotional options. Pricing and details are available on the Website and are subject to change.
6.4 Payments
All payments for enhanced listings must be made through our secure payment platform. Fees are non-refundable unless otherwise stated.
7. Reviews and Ratings
7.1 Posting Reviews
Users can leave reviews and ratings for listed businesses. Reviews must be honest, factual, and comply with these Terms.
7.2 Prohibited Content
Reviews that include inappropriate, offensive, defamatory, or false content are not allowed. We reserve the right to edit or remove any review that violates these Terms or our content guidelines.
7.3 No Endorsement
Reviews and ratings reflect the opinions of individual users and do not represent our endorsement or verification of the business or its services.
8. Prohibited Activities
By using the Website, you agree not to:
- Use the platform for any illegal, fraudulent, or harmful activity.
- Post false, misleading, or defamatory content.
- Violate the rights of others, including intellectual property and privacy rights.
- Interfere with the Website’s operation or attempt to gain unauthorized access.
9. Disclaimer of Warranties
The Website is provided “as is” and “as available.” We make no warranties or representations regarding the accuracy, reliability, or availability of the Website.
10. Limitation of Liability
To the fullest extent permitted by law, HBWM.com Inc. is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or services listed on it.
11. Indemnification
You agree to indemnify and hold harmless HBWM.com Inc., its affiliates, and its employees from any claims, damages, or expenses arising from your use of the Website or violation of these Terms.
12. Intellectual Property
All content on the Website, including text, graphics, logos, and software, is the property of HBWM.com Inc. and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our permission.
13. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on the Website. Your continued use of the Website constitutes acceptance of the updated Terms.
14. Termination
We may suspend or terminate your access to the Website at our discretion, including for violation of these Terms.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United States and the state of Texas where HBWM.com Inc. is incorporated. Any disputes will be resolved exclusively in the courts located in Texas.
16. Contact Information
If you have questions or concerns about these Terms, please contact us at:
HBWM.com Inc.; Hire Thy Neighbor
Email: hello@hirethyneighbor
Address: 4057 Riley Fuzzel, Ste 500-117, Spring TX 77386